Wondering if SAP Commerce Cloud is the right e-commerce platform for your business? This blog has all the details you need to make an informed decision when finding the right solution for your B2B or B2C organization. By enabling customers to fulfill orders and make returns anywhere, anytime, you can deliver a true omnichannel buying experience that meets customers’ needs. Through real-time, intelligent personalization, product recommendations, and merchandising, you can show what’s relevant for your customers and promote what’s valuable for your business.
Hybris’ industry-proven, cloud-based e-commerce and digital marketing solutions are now available as SAP Commerce Cloud – a part of the SAP Customer Experience portfolio. SAP Commerce Cloud v2 (CCv2 or “Commerce Cloud in the Public Cloud”) is something completely different. This is more of a true cloud solution running on Microsoft Azure using modern technology such as Kubernetes.
Sap Commerce Cloud Features
In these environments the customer and the partner can access the web user interfaces of SAP Commerce, and any deployments and server restarts need to be requested from SAP via the SAP Support portal. As a standard SAP reserves a three hour time window for deployments. Access to server SAP Commerce Cloud logs in staging and production environments is provided either via Splunk, Kibana or Slog . The customer or partner is able to create new builds and deploy them to all environments, including production. Builds are created by connecting your Git repository to the cloud platform.
- You only need to have a special manifest.json file in the root of your repository.
- No need to plan, scale or monitor resources for peak events – it’s all taken care of automatically.
- The solution provides users with one inherent benefit — not needing to worry about their infrastructure.
- And once the things on the roadmap become a reality CCv2 is the clear winner of these two.
- Must create dev-ops processes and tools for managing and deploying customizations.
Of these environments, development environment is managed by customer or partner. In practice this means that customer or partner can SSH to the virtual machines and perform administrative tasks on development environment . In the other environments only SAP personnel have full access to the servers.
In addition, you and your customers will be better protected from fraud and data theft. By providing a smooth, personalized commerce experience, you can help simplify the buying process and keep your customers coming back for more. When you present the right products to the right customers at the right time, you can drive sales and customer loyalty. By moving to a proven, innovative commerce platform, you can unlock business agility, secure your margins, and future-proof your CX strategy.
Digital commerce expands that concept by including all the touch points and processes throughout the entire customer journey. This means that all the tools, processes, and technologies used to create the online offer are critical to the overall definition. It also encompasses the inclusion of physical sales channels, such as your store network, into your digital commerce strategy.
SAP Commerce Cloud’s architecture is one of the most important aspects of the product. Providing users with a clear and consistent architecture is one of the major benefits of using SAP Commerce Cloud. SAP Commerce Cloud creates all the necessary connections to get your application working properly through APIs.
What Is Sap Commerce Cloud?
Everything is included with the product; you don’t need to make all kinds of decisions on architecture or having to create it from scratch. You get a full e-commerce application with all the necessary connections available on day one. It’s much easier to onboard new engineers to the team knowing that the architecture is set in SAP Commerce Cloud. Core digital commerce capabilities can enable you to engage and transact with your customers across all channels to support their needs and preferences.
Over 12,000 automatic upgrades per year so users don’t have to go through lengthy upgrade cycles and refactor custom code. Assemble VTEX Commerce Platform capabilities, third-party applications, and custom-built elements to create a unique commerce ecosystem. Flexibility to deliver commerce experiences for any channel or customer touchpoint.
Must create dev-ops processes and tools for managing and deploying customizations. When extra capacity is needed, the entire platform must be scaled, which is less efficient and consumes more compute resources. Peak events must be planned ahead of time and businesses need to constantly monitor for usage spikes. No need to plan, scale or monitor resources for peak events – it’s all taken care of automatically. Requires significant resources, time, and budget to implement and maintain.
When To Use Sap Commerce Cloud
CCv1 has been around for some time now and is stable, but it has its limitations. It also has its limitations, but the these are mostly because of its early stage of life. SAP is heavily investing in CCv2 and we expect it to be really ready for prime time soon. And once the things on the roadmap become a reality CCv2 is the clear winner of these two. Requires an IT or cloud-ops team to manually deploy additional resources. Less flexible to add or update services, contributing to high maintenance and management costs.
The redeploy time for a single code change in SAP Commerce Cloud is about 15 minutes. The solution provides users with one inherent benefit — not needing to worry about their infrastructure. View the SAP Commerce Cloud product road map and explore planned innovations and future features and functionality. With an integrated, scalable enterprise e-commerce solution, you can fuel innovation and profitable growth. Custom code and extensions are maintained separate from platform code.
Consider the benefits and ever-growing popularity of using a cloud-based solution as you search for a platform that meets your e-commerce needs. SAP Commerce Cloud allows users to really personalize the customer experience to their needs and guarantee a very clean, professional process of handling. This is done by recording the data patterns of the customers accessing the website.
I would say that CCv1 package structure is probably quite close to what you have already (i.e. the deployment package includes the SAP Commerce binaries as well). When a CCv1 project is getting near and beyond go-live the co-operation with SAP cloud team becomes very intense. The main channel of operation is the SAP support portal, which is accessed with SAP S-accounts. SAP has 24/7 support which means that the persons handling the issues at their side change all the time, so clear, precise and coherent communication is a must. Serverless – you don’t need to create and manage environments and servers for your applications and integrations.
Adjust your build process to be compatible with chosen cloud platform. The package structure required by CCv1 is strictly specified here. https://globalcloudteam.com/ As mentioned above, CCv2 deployments are done from Git repository directly, but that needs to have a compatible structure as well.
Accept payments, reduce fraud and secure payment data—all with one connection to our platform. SAP Commerce is not meant for any small, intro-level application. It is typically more ideal for those that have been working with e-commerce solutions frequently over several years and are looking for a more robust solution that allows a greater level of freedom.
A headless commerce platform is one in which the consumer-facing presentation layer is decoupled from the primary back-end, operational layer and connected through open APIs. This allows the business to continually add or enhance the experiential elements of the shopping and buying experience without affecting the core functionality of the platform. It also enables new selling channels such as social media marketplaces, mobile apps, in-store kiosks, and more, with minimal development needed by IT. This is likely to change in the near future since as far as we know an API for builds and deployments has been a much requested feature in CCv2. SAP Commerce Cloud is a powerful eCommerce Solution, bringing together marketing, sales, service and billing. The Cybersource payment system runs on the SAP Commerce Cloud platform.
Explore The Latest Release Highlights And Product Road Map
This joint solution gives you a modular architecture that’s easy to extend so you can decrease development time and costs. And it’s flexible enough to build solutions that are just right for your industry and marketplaces. Due to the large nature of the product, companies are more and more often requesting Hybris-specific engineers to handle the requirements presented with the product. Once the build is ready, it is time to deploy the build to an environment. Basically you just click the “Deploy to Environment” button, choose the target environment, database operation and wait. Our experience is that deployments with initialization or update take up to 1.5 hours.
There is a nice web UI for managing all your environments, including production. Our platform is built on secure Visa infrastructure, with the payment reach and fraud insights of a $599B global processing network. Streamline checkouts and accept a wide range of payments reliably and securely—from anywhere.
Staying agile is key to delivering an outstanding customer experience that differentiates your business in today’s hypercompetitive markets. Our experience is that CCv2 is still in an early stage of life although there are already live production systems on it. Still, we can see the potential that it offers and we are really looking forward to that. From the things on the roadmap especially the integration options look really interesting — we’ve all had enough of datahub, haven’t we ? Add the SAP Cloud Platform Extension Factory and project Kyma and we are very excited. Extending SAP Commerce Cloud data structures requires users to manipulate the platform’s database schema.
You only need to have a special manifest.json file in the root of your repository. After connecting your repository to the CCv2, you can create new builds by clicking a button in CCv2 user interface. Once a build is finished, you can click another button to deploy the build to an environment. It may seem counterintuitive, but there was a time it made sense for enterprises to build a full IT infrastructure to support their e-commerce operations. However, once SaaS solutions like VTEX arrived, organizations could respond faster to business and customers’ needs with lower costs and greater flexibility.